How trade customers use Charles Pugh
Placeholder case studies below — real customer stories require sign-off before publishing. Structure and format shown for review.
Regional fitting network, West Midlands
Challenge: Inconsistent stock availability from a previous supplier was causing missed same-day fits.
Solution: Switched to a Pughs trade account with twice-daily delivery from the Wednesbury branch.
Result: Placeholder — insert real % improvement in same-day completion once customer confirms.
Independent body shop, Leeds
Challenge: Needed a single supplier for both glass and mouldings to reduce parts admin.
Solution: Consolidated ordering through the Pughs Trade Portal.
Result: Placeholder — insert real time-saved figure once customer confirms.
Fleet operator, South East
Challenge: High volume of van glazing replacements across a large commercial fleet.
Solution: Dedicated account management via the Dartford branch.
Result: Placeholder — insert real turnaround-time figure once customer confirms.